[UAH] Airtel stealing customers air time?

Forumist

 

I have been trying to observe my balance accounts on mobile phones. Airtel appears to extracting time seamlessly. At least 300 shs daily – this might be too little money for a person using an I –phone and an Internet abled phone to realise. 300 shilling extracted on every phone set day from their 7 million customer base will make these people filthy rich.  

 

I have observed the same phenomenon with French Orange modems.

 

Now the onus is up to Airtel customers to watch their top up or airtime account and share their experience. The best thing to test, is to top up with a small amount i.e. 2000 shilling send a txt message to trigger the automated system that you are actually using the top up/Airtime amount and then wait for a few days.

 

Bwanika Nakyesawa Luwero

 

 

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Daniel Bwanika

www.idrc-ug.com

http://www.siup.ac.ug/wordpress/