[UAH] Airtel stealing customers air time?
Airtel is stealing your mobile phone credit
Find out
Go to Menu and then settings scrawl down to Configurations then click on Default Configuration settings. A number of service provider will come - Delete those settings one by one.
This will help you to make sure that it is not the internet eating up your money.
Credit your account with 1000 shillings
Keep the voucher card in a safe place
Then send an sms txt message to yourself. Some money will be extracted
Check the balance
Wait for two hour or so.
Then make a call to a free toll number i.e. Airtel 1100
Free toll too also cost some money
Ask a friend to call you – talk for 30 seconds
Check the balance once again – received calls also cost for some one to call you
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Daniel Bwanika
Forumist
I have been trying to observe my balance accounts on mobile phones. Airtel appears to extracting time seamlessly. At least 300 shs daily – this might be too little money for a person using an I –phone and an Internet abled phone to realise. 300 shilling extracted on every phone set day from their 7 million customer base will make these people filthy rich.
I have observed the same phenomenon with French Orange modems.
Now the onus is up to Airtel customers to watch their top up or airtime account and share their experience. The best thing to test, is to top up with a small amount i.e. 2000 shilling send a txt message to trigger the automated system that you are actually using the top up/Airtime amount and then wait for a few days.
Bwanika Nakyesawa Luwero
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