{UAH} Aretha Franklin slams NY server's D-I-S-R-E-S-P-E-C-T in forbidding her to sit and eat takeout
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Aretha Franklin slams NY server's D-I-S-R-E-S-P-E-C-T in forbidding her to sit and eat takeout
By The Associated Press | The Canadian Press – Sat, 26 Jul, 2014 1:39 PM EDT- Recommend50
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NIAGARA FALLS, Ont. - Aretha Franklin has some harsh words for a server who showed D-I-S-R-E-S-P-E-C-T by telling the Queen of Soul she wasn't allowed to eat her takeout inside the restaurant.
A spokesman for Franklin says the situation unfolded Tuesday at a Johnny Rockets restaurant on the Canadian side of Niagara Falls.
The spokesman says Franklin ordered a hamburger after performing a sold-out show. But he says the server screamed at Franklin, saying she couldn't sit down to eat because she had ordered takeout.
Franklin says in a statement that the restaurant worker was "very rude, unprofessional and nasty."
A Johnny Rockets spokeswoman says the franchise owner is sorry for the actions of "a new and very young employee."
She says the owner has spoken with the employee and has clarified his takeout policies.
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Chavela • 2 hours 6 minutes ago Report AbuseI went there and I was told the same thing two years ago :P exactly the same restaurant... there is a food court in the area, and I think maybe she was tired and the fact that the young person did not recognized her might have made her upset! Anyhow, I wasn't allowed in the restaurant either... More
Reply - Cedrick • 10 minutes ago Report Abuse
I move to Canada three and a half years ago...it's the worst customer service I've ever experience. My first visit to the Apple Tree walk in Clinic in Ajax ON, because of the doctor negligence my medical information was sent to a clinic in Scarborough, after i went to the clinic to discuss my... More
Reply - May • 55 minutes ago Report Abuse
heheh Management Problem at its best, I used to work at Johnny Rockets in Salmiyah Kuwait 8 years ago,, even your done with your work the manager would not let you go home other than the reason that he has to finished his report, which as a server I don't have nothing to do with, I don't live on... More
1 Reply - Newscues • 3 hours ago Report Abuse
hit and miss, not agreeing at all with the way "young inexperienced" obviously the employer needs a better customer service training system installed... what ever happened to common sense, this happens far to much... whether, sometimes an employee lacks customer service or the discipline to... More
3 Replies - Whiningpep • 2 hours 30 minutes ago Report Abuse
We were trained to offer a good clean rapid Service at a good price-We were also given Carte Blanche not to sweat the small stuff-We encouraged repeat customers-Of course it was a family Business full of Non paid Family Labor-You knew if it didn't work out in any way it hurt the family-Transferring... More
1 Reply - Sugar • 2 hours 16 minutes ago Report Abuse
Ever noticed that anything that goes wrong at a restaurant or other service establishment has always been the fault of that mysterious new staff member? Maybe the training programs need beefing up :P
Reply - A Yahoo User • 4 hours ago Report Abuse
Johnny Rockets is one of 5 or 6 restaurants in a courtyard type area of the mall. Johnny has it's own seating area, and there are tables in the center of the courtyard area for takeout food to be eaten. I do not condone what the employee did. He simply had to indicate to her that the eating area... More
11 Replies - Cedric999 • 2 hours 25 minutes ago Report Abuse
From the Infamous Johnny Rockets. They just bought some negative publicity
2 Replies - Chico • 1 hour 28 minutes ago Report Abuse
I don't think the employee is the cause. I think the owner push his employee to do so and after hide behind them.
Reply - Lucky Luke • 31 minutes ago Report Abuse
Boycott Johnny Rockets if they don't care about customers, no respect, i will never go there again.
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