{UAH} Korean Air Vice President Forces Plane Back to Gate Over Macadamia Nuts
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10:25 AM |
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The daughter of Korean Air Lines Co. (003490) Chairman Cho Yang Ho ordered a plane back to the gate so she could remove a crew member who gave an incorrect answer to a question on how to serve macadamia nuts, the airline said.
Heather Cho, 40, a vice president of the airline, ordered the head of the service crew on Flight 86 from New York to Seoul to deplane after an attendant earlier had served Cho macadamia nuts without asking, the carrier said. Cho then summoned the purser to ask a question about the airline's policy on serving nuts. Cho ordered the man to leave the plane when he couldn't answer. Under the carrier's rules, passengers must be asked first before serving.
The purser didn't know the company's procedures and "kept on making up lies and excuses," Korean Air said in a separate statement late yesterday.
The aircraft had already left the gate at John F. Kennedy International Airport for takeoff on Dec. 5. It took no more than 2 minutes to return to the gate to deplane the crew member, according to the airline. The flight was 11 minutes late when it arrived in Seoul on Dec. 6.
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