{UAH} Closing down UTL is the most stupid thing I have ever heard

Closing down UTL is the most stupid thing I have ever heard reference (  http://goo.gl/FbtSS3 ) - post this widely.

 

My interaction with UTL as a client, has exposed me to the most committed corrupt network of all times. This is basically based on:

1.  Connection network manipulation (landline & Internet) which is grossly abused by UTL field workers and that is how UTL loses huge amounts of revenue.

2.  Secondary nonpayment of bills on time by clients including government.

3.  Huge overhead costs but deploying a huge number of field officers who are overtly corrupt

4. Deploying defective technology - like UTL modems and routers burning whenever there is lightning! Increasing replacement costs.

5. Libyians despite having oil money do not manufacture communication technology like ( samsung, motorola, BT, Ericsson, Altec etc.,) therefore they buy from vendors or other sources - this is a big problem for a Uganda consumer.

 

Of course UTL has another explanation over its problems like stealing mast fuel and vandalism by the public BUT not its corrupt work force, technical and management deficiencies and at times totally incompetent and inexperienced workforce!

Has UTL ever produced a technology to counter technical glitches they encounter on a daily basis?

If not then how do you run such a huge invest serving 35 million people?!
 

All the above problems have a solution.

 

Can UTL make money and increase its revenue? YES!

 

1. UTL should enter into a technical and working relation with i). Uganda Electricity Distribution Limited Company (UEDLC). Umeme is already using a remote telematic system to remotely automatically switch on and off power. ii). UCC (digital TeV), iii). Uganda Broadcasting Corporation, iv). Ministry of Information Technology. First UTL should utilize UEDLC network to deliver services to as many clients (homes and offices) as possible. Where there is an electricity socket the same socket can be expanded to offer telephony (landine), internet, Digital Radio and TeleVision.

 

2. UTL has to install a completely wireless network (alternative) for both its Landline telephony and Internet network. Implying UTL field workers will not come into contact with the customer so frequently. UTL has landline network with should be digitized implying for every node, there will a wireless connection to clients home or office. This technology is being used in Britain, Germany and Sweden. Countries with huge land surface area like the; USA, Canada, and Australia have landlines too.

 

3. UTL must integrate i. Telephony ii. TeleVision iii. Internet and iv. Digital Radio into one network for client market catchment optimization and satisfaction. This implies by installing UTL network one will be able to have access to all 4 modes of communication above.

 

4. Phase out most of UTL billing offices by investing and having telephone headsets (already used by UTL) which allows the client to preload credit (air time) whenever he/she wants. Government entities like police stations and prisons, government offices, schools, hospitals and medicare facilities, churches can have another system installed on their head sets.

                                                      

5. UTL must have a research facility in telecommunication engineering

 

6. Management of UTL should be changed to USE shareholding.

 

Point a to b above will completely eliminate and reduce field staff work force. Hence reducing UTL overhead costs thus boosting revenue and increasing its services to the wider Uganda market and beyond. The same system could be used in South Sudan and DRC.

 

Most importantly Point c will save Uganda from scattered and non integrated networks – telephone networks can use exactly the same digital TeV. The same network will be providing internet and digital radio communication.

 

Uganda Communication Commission should also be transformed from and administrative state organ to both a research in telematic engineering, technology production and innovation centre. For instance all digital Tele boxes could be used for all the above telecommunication modes if UCC had a an engineering research arm besides its administrative and monitoring abilities.  

 

Bwanika

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Bwanika Nakyesawa Luwero

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