{UAH} CUSTOMER IS NOT IMPORTANT IN UGANDA

''Asha Batenga is a baker and the proprietor of "Cakely". She purchased a box of margarine (Marina Fat) from Capital Shoppers, Ntinda. When she opened it up at her premises, she found that the margarine was rotten. So she got the margarine, receipt and her shopping card and went back to talk to the supervisor who told her that he could do nothing about it. The manager also told her that it is not Capital Shoppers problem but that she should contact the supplier who in this case is Mukwano. Asha wondered where Mukwano came in since she bought from Capital Shoppers. The next day, she returned and demanded to speak to the manager herself. In his words " t is not our fault. And I hear you were threatening action against us. You? As who? Go and check and if you find another box that is spoilt, we will talk." So she also went to the same aisle and picked 3 boxes and demanded that they be cut before she would pay. Indeed, all the 3 boxes contained rotten margarine!Asha went back to the aisle and eventually found two boxes of margarine that were fine. She paid and then posted on her social media page. What followed was unbelievable! After the hullabaloo that followed, Capital Shoppers management hacked into her Facebook account, deleted that post and deleted her social media pages. The war was officially on so she alerted another group called Kampala Food network who took it up and also went to the media. Yesterday, she opened a new Facebook page but Capital Shoppers has also deleted her new account. To make it worse, they are constantly sending her death threats if she does not keep quiet. That is how Capital Shoppers has decided to reward a customer.''

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Without God, our week would be: Sinday, Mournday, Tearsday,Wasteday, Thirstday, Fightday & Shatterday. Remember seven days without God makes one WEAK!!"And if Allah touches you with harm, none can remove it but He, and if He touches you with good, then He is Able to do all things." (6:17)

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