{UAH} National Water &SC, this is criminal!

In this day and age, how on earth can National Water & SC turn off water in nearly a quarter of an entire Division in Kampala for 3 damn days and counting, and expect (paying residents) to survive?

Apparently some people in blue uniforms of NWSC came on Thursday and dug up the ground for a few meters claiming they were going to lay new pipes and simply cut off one major water pipe, cutting supplies to thousands of households and premises in large areas of Kawempe Division and adjoining neighbourhoods in Wakiso.

This was done without warning, so people did not store up additional water. Residential reserve tanks have run out. Moreover in Kampala there is no longer many boreholes or wells so how do these wonderful people at NWSC expect residents to survive?

NWSC is hailed as one of the best performing government-own utilities but have probably the worst PR desk.  Their PR Manager one Ms. Newumbe does not have a publicly listed mobile number you can call her on, unlike their Umeme counterparts who are prompt and proactive.

They are prompt in delivering their monthly bills but hardly respond to users when there is problem.

The area manager one Carol Nanyonga (tel.0752 919356) does not even respond when you make enquiries to her line. What kind of utility service providers are these? No water from Thursday to this moment…really?

 

Does anyone have the number of Eng. Silver Mugisha, the NWSC MD so locals in this neighbourhood can make known their disgust to him?

Billie